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Mobile Banking App

Now you can access your banking information on the go.

A secure login to your online account allows you to easily check your balance information, pay your bills, transfer funds, view exchange rates, locate our branches and ATMs and check for promotions.

Steps for downloading COB's Mobile App with Easy Pay 

1. Visit our mobile banking website at https://mobile.cobcreditunion.comvia a computer or your mobile device.

2. After reviewing the terms of the Mobile Banking Agreement - Select ‘I Agree. Enroll me.’

3. Fill out all of the fields on the enrollment form. Your member number is located on your quarterly statement. (Please note your ATM card number is not your member number). Click Submit.

4. After the enrollment application has been submitted, a verification email will be sent to your e-mail address, prompting you to confirm your enrolment. Select any of the links shown. (Please note this is the email address you would have supplied during enrollment)

5. Once your application is approved, you will be sent an e-mail containing a unique activation key. (Please note this e-mail will be sent to the address supplied)

6. If using a Blackberry, you will be prompted to search for the application via Blackberry World. If using an iPhone, visit the Apple Store or visit the Android market if using an Android.

7. Once the download is complete, the Mobile application must be activated. You will be required to provide the following information:

  • User ID – (Your member number)
  • Password – (Your current Telephone Banking PIN) (Please note if you have never used Telephone Banking, your default PIN is the last four digits of your national identification number)
  • Phone – (Your mobile number) (No dash is required - e.g. 2316700)
  • Activation Number – (This number is the activation key previously received via e-mail)

8. Once activation is successful, from this point on you will use your member number as your User ID and your PIN as your password.

Enrollment and Activation Complete. Happy Mobile Banking!

Please note: The Mobile App is compatible with the following models and operating systems:

  • Blackberry OS 4.3 or higher
  • I-Phone iOS 3.1.3 or higher
  • Android OS 2.3 or higher